top of page

Professional CV

Work Experience

December 2022-Present

Administrative Assistant, Quality, Risk & Safety
Home and Community Care Support Services

  • Managed and edited organization policies to ensure accuracy

  • Organized files-maintained filing systems both electronic and physical

  • Managed calendars to schedule appointments, sort mail, prepare invoices and offer general staff support

  • Write and edit documents from letters to reports and instructional documents

  • Providing initial point of contact, answering phones, and greeting visitors

  • Engaged in planning and implementing team meetings and events

May 2021-November 2022

Care Coordinator
CBI Health Group

  • Communication with patients and families when scheduling challenges arise, problem-solving effectively

  • Maintained patients' care plans effectively through scheduling software

  • Maintain continuity of care wherever possible

  • Provided field staff with accurate schedules on a weekly basis

  • Demonstrated telephone etiquette between clients and staff

  • Entered all critical and relevant information into system for appropriate follow-up and documentation

July 2020-May 2021

Administrative Assistant

Shepherd Village Inc.

  • Dealing with other people from a wide variety of levels, from clients, to management

  • Scheduled and coordinated staff shifts and staff replacement

  • Organized files-maintained filing systems both electronic and physical

  • Managed calendars to schedule appointments, sort mail, prepare invoices and offer general staff support

  • Write and edit documents from letters to reports and instructional documents

  • Providing initial point of contact, answering phones, and greeting visitors

  • Engaged in planning and implementing team meetings and events

March 2020-June 2020

COVID-19 Screener

Shepherd Village Inc.

  • Facilitated screening through temperature checks for employees and essential visitors upon arrival and departure from the facility

  • Queried employees and visitors about potential symptoms of COVID-19

  • Documented temperature information, logging screening information into the screening tracking system

  • Sanitized the workstation of the screening table, disinfecting essential deliveries

  • Abided to all frequently updated COVID-19 Infection Prevention and Control (IPAC) guidelines

July 2016-August 2016

Recreation Assistant

Shepherd Village Inc.

  • Recreational aide to the senior community within the facility, through engaging programs and events

  • Provided support to clients through leisure activities such as social events, games, music, crafts, movies, and other recreation

  • Aided and assisted in planning of events, fieldtrips, and activities for clients to promote social engagement within the facility and in the community

  • Planned programs for clients to aid socialization, physical activity, cognitive stability, and relaxation

Experience: CV

Skill Sets

Experience: List

Strong Communication

Verbal & Written

Organized

Active Listener, Self-Directed & Time Management

 Computer skills

Proficiency in Microsoft Suite, Google Suite, Zoom Communications

Experience in multi-stakeholder environments

Long-Term Care Facilities, Retirement Homes, Hospitals, Health Centers

Customer Service/Client Care Experience

4 years plus in customer service and client care experience.

Leadership 

Strong leadership skills & ability to work in collaboration with others.

Knowledge

Demonstrated knowledge in health policies, management and informatics, mental health promotion and quality of care.

bottom of page